Gladia raises €14.5 million for its audio AI supporting real-time interactions for businesses.

Since its founding in 2022, Gladia has emerged as a key solution for companies looking to optimize their interactions through audio AI. The company, co-founded by Jean-Louis Quéguiner and Jonathan Soto, offers a real-time multilingual transcription and audio analysis API, used in various sectors such as call centers, meeting management tools, and sales optimization solutions. With over 600 clients and 70,000 users worldwide, Gladia addresses the growing need for precision and efficiency in managing professional conversations.

At the heart of Gladia’s technology is its real-time transcription engine. Capable of processing more than 100 languages and automatically adapting to language shifts or accents, this engine delivers fast transcription with a latency of under 300 milliseconds, while maintaining high accuracy. This solution enables businesses to handle complex conversations, where multiple languages may be spoken, without any loss of quality or understanding. In addition to transcription, Gladia offers live analysis features such as sentiment detection and key information summarization, enhancing immediate decision-making for its users.

One of Gladia’s main strengths is its easy and quick integration into existing systems. Compatible with standard technologies like SIP, VoIP, FreeSwitch, and Asterisk, the API allows companies to leverage real-time audio analysis without needing to modify their technological infrastructures. This universal compatibility represents a significant saving of time and resources for businesses, allowing them to focus on their operations without disruption.

The funding round: accelerating growth and innovation

Gladia announced the closing of a Series A funding round of $16 million (around €14.5 million), led by XAnge and supported by several investors, including Illuminate Financial, XTX Ventures, and Soma Capital. This funding will enable the company to strengthen its R&D and expand its offering, particularly with new AI models such as retrieval-augmented generation (RAG). International expansion is also on the agenda, with plans to recruit to support the company’s rapid growth in key markets.